The company is positioned for the eighth consecutive year among the leading outsourcing services globally for its size and growth, customer references, organizational competencies and management capabilities Madrid – Sitel, a leading global provider of relationship management the client part, for the eighth consecutive year of The Global Outsourcing 100 list. Sitel is in the category of leaders, as established by the International Association Outsourging Professionals (IAOP) is, globally, the organization that sets standards and promotes outsourcing.
‘s List 2013 Global Outsourcing 100 recognizes the top 100 suppliers and consultants outsourcing services, based on a set of standards that can be compared, as well as an assessment of a panel of recognized industry leaders outsourcing. Companies are evaluated based on four fundamental characteristics: size and growth, customer references, organizational competencies and management capabilities. The list includes the best and largest companies around the world that provide a wide range of outsourcing services.
“As candidates continue to raise the level and outsourcing industry continues to grow and mature in many markets, competition is growing “said Jag Dalal, Managing Director of Thought Leadership, IAOP and chairman of the judging panel. \ “Being chosen to be part of the Global Outsourcing 100 list and World’s Best Outsourcing Advisor is a great achievement, especially given the strong competition, and we are proud to recognize their excellence Sitel \” , Jag Dalal added.
Lists Global Outsourcing 100 and The World’s Best Outsourcing Advisor will be posted with the details of the rankings in a special article submitted by IAOP in collaboration with Fortune Custom Content, the May 20, edition Fortune 500 FORTUNE ® magazine’s.
“This recognition by IAOP underlines our commitment to our customers to provide the best possible return on investment and provide them more value through innovation, proactive communication and consistent performance throughout the world” said President and CEO of Sitel, Bert Quintana. “Thanks to our customers for the new challenges we face every day to be better and mean more as a company,” he added.