Social Media: Does your company part of the conversation?
The vast majority of Canadians now use social media in one form or another to create and consume content. Canadians spend more time online, the more your business is likely to join them on the web.
Have you considered how you ...
Finance your growing business: Attracting Investors
This blog on how to obtain private sector financing for your growing business is the latest in a series of three to be published this week.
Once you have developed the investment project that best meets your needs in your quest ...
The mobile website, you need it?
The use of smart phones is growing strong and many consumers are now accessing the Web from their mobile devices. If you want to attract new customers and offer a more satisfying experience to your current customers, you might consider ...
You can help your customers?
Attract new customers and retain them is an essential aspect of a successful business. A customer engagement strategy well planned you will identify customer needs and strengthen their links with your company.
Engaging clients rests entirely on the interaction between you, ...
How to deal with customer complaints
Each company must deal with situations where things go wrong, depending on your point of view of the customer. No matter how you respond if this happens, do not be indifferent to the problem of your customer even if you ...
Manage your customer service
The customer service is a crucial component of business success. Every contact your customers with your company represents an opportunity for you to improve your standing with them and increase the likelihood of further sales.
The way you express yourself on ...
Establish a budget and business plan
When your business is operational, it is essential to plan and tightly manage its financial performance. The creation of a budget process is the most effective way to keep your business and its finances remain on track.
This guide explains the ...
Budgeting and forecasting
Effective management of your business finances is essential to your long-term success. The establishment of an appropriate budget and production of good financial forecasts can contribute to the financial health of your business.
What is a budget?
A budget is a detailed ...
You compete in international markets?
"Know your competitors" is one of the most important rules in trade. If you own a restaurant or a hair salon, your competitors are probably local, mostly. However, if you manufacture or sell products that are shipped around the world, ...
Use a small business and make a daily
Are you one of the many entrepreneurs who are rushing back from work "9 to 5" and then devote more hours to their own small business? You may not be ready to give up the salary of a full-time job, ...